About Video Slots
Slots, slots, slots. That is exactly what the online casino website VideoSlots is all about. At a time when video slots continue to increase in popularity, the name is perfectly suited to draw new players who want to find out what all the fuss is about.VideoSlots was founded in 2011 by a group of self-professed Swedish casino enthusiasts, who saw an opportunity to come together and design a website that would appeal to the growing population of online casino gamblers and slot players. Itis good to report the website has been relatively successful, given the level of intense competition it faces on a daily basis.
Through the development of the largest gaming portfolio on the planet, along with plenty of banking options and customer bonuses, VideoSlots has clearly indicated they intend always to do things in a big way. On the surface, that might seem like a terrible approach. However, the site has issues that are indicative of what happens when there is too much going on at one time. These problems tend to revolve around customer service and payouts.
VideoSlots is owned and operated by a company called Panda Media Limited, a company incorporated in Malta. The company operates under the regulations and iGaming licensing provided by the Malta Gaming Authority and the Government of Curaçao under PANDA MEDIA N.V. It’s interesting to note they have no credentials with the U.K. Gambling Commission, which restricts them from being able to offer gaming services in the U.K.
When visiting VideoSlots
As mentioned above, the theme of VideoSlots Casino is rather easy to decipher. It’s slots, slots and more slots. The website’s home landing page is an absolution explosion of colours with a slot machine pouring out coins serving as the site’s logo. The site developers are to be commended for packing so much information onto one page, but it doesn’t necessarily work out all that well. The landing page is simply overwhelming.
We surmise that part of the site’s charm is that everything is done in grand fashion. However, the top part of the page is devoted to a lot of bonuses being advertised in quick rotation. The next part of the page is dedicated to some of the featured slots. They have listed 80 or so games, including progressive jackpot games with updates on the current jackpots. Then, it’s more advertising before one gets to the information section at the end of the page, which shows 20 or more software providers, 19 banking options and finally, all the important legal information such as licensing and ownership at the very bottom. Everything is run together, making the page feel cluttered. It reminds us of what it’s like to watch fireworks at a noisy amusement park.
The best part of the VideoSlots website is the fact it is supported by some of the largest and most popular iGaming software developers on the planet. It appears as though Net Entertainment’s software platform serves as the website’s primary anchor. From there, a large selection of games has been integrated from the like of game developers like Quickfire (Microgaming), IGT, Betsoft, Play n’ Go, Playtech, Quickspin, Cryptologic and 1X2 Gaming, among others. All software has been designed with the latest in HTML5 technology. This allows all players to use the website in instant play mode without having to download any additional software. The software is protected by integrated 128-bit digital encryption technology, which protects the banking module and keeps player information confidential. All gaming results are managed through a random number generator that has been tested and certified as fair by the internationally renowned, independent auditing firm of eCOGRA.
Believe it or not, we can attest to the fact VideoSlots provides access to well over 1,700 online casino games. While a vast majority of the games are classic and video slots, players can still play video poker, scratch cards, Keno and table games such as Baccarat, Blackjack, Roulette, Craps, Casino Hold’em, Sic Bo and a variety of table poker games. The live casino provides access to a small selection of live dealer games, including Roulette, Blackjack and Baccarat.
We would be remiss if we didn’t mention the incredible variety of slots. For the traditionalists, there are plenty of classic 3-reel slots in the portfolio. With that said, it’s the 3D video slots that create all the excitement. The collection contains most, if not all, of the best progressive and non-progressive video slots on the market. From Playtech, it’s the complete line of Marvel Comics branded games. From Quickfire, players can enjoy playing Playboy, Immortal Romance and Game of Thrones. Net Entertainment has contributed Starburst, Gonzo’s Quest and Jack Hammer 2. The list goes on and on. Anyone with a favourite game should be able to find it in the VideoSlots portfolio.
Deposit Bonus & Free Spins at Video Slots Casino
Players will appreciate the fact that VideoSlots is offering a no deposit bonus of £10 for only signing up and opening an account. The £10 can be used anywhere in the casino, which gives new customers a chance to look around without any financial risk.
The welcome bonus at VideoSlots is awarded based on a 100% match of a player’s first deposit, up to a maximum bonus of £200. The good news is the wagering or rollover requirement is only 20x the deposit amount. The bad news is the bonus is paid out over ten days in 10% increments. If a player makes a £50 deposit, they will only receive £5 a day in bonus money.
Non-Deposit Bonus & Free Spins at Video Slots
Beyond these two welcome aboard offers, VideoSlots sends out a lot of exciting bonus offers via email and text. That compensates for the fact that not all extra bonuses are readily available or advertised directly on the website. These intermittent offers usually encompass benefits such as free bets, free spins, reload bonuses, special drawings, cash rebates and free entries into slot tournaments. Based upon what is available on the website, there doesn’t appear to be a VIP Club for loyal players.
The Casino in Mobile
Surprisingly, VideoSlots does not have a dedicated mobile app, nor do they advertise a dedicated mobile website. There is a good chance mobile users can still access the regular website, using a standard web browser in responsive mode. It will be interesting to see whether or not they will offer a mobile app shortly. The primary issue would seem to be finding a mobile platform that can be used to integrate casino games from so many different gaming providers.
About the wagering requirement mentioned above, all bonuses come with strings attached. This is necessary because casinos are not in the market to only give money away. Instead, they issue bonuses, then make the process of turning those bonus monies into real cash that can be withdrawn as cumbersome as possible. Through a myriad of complicated terms and conditions, it’s usually the wagering requirement that prevents players from ever seeing any real monetary benefit from a cash bonus. On this website, the 20x wagering requirement based on only the deposit amount is pretty player friendly as compared with most other sites.
Deposits & Withdrawals
It has become quite common for an online casino website to restrict its accepted deposit and withdrawal methods to a small handful of the most popular methods currently being used. With that said, VideoSlots offers up to 20 different options, which is significantly higher than most competitors. The list of banking options includes but is not limited to, VISA, POLi, Paysafecard, MasterCard, AstroPay, Neteller Skrill and bank wire. Withdrawal options may be a little more restrictive due to regulations. When making a withdrawal request, players may be subject to a temporary holding period and an application for proof of identification documentation. Details related to limits are disclosed in the website’s banking section.
Customer Support at the Casino
Unfortunately, VideoSlots has had past issues with both slow payments and customer service responses. In our book, that tends to be a deal breaker because of trust concerns. We attempted to contact customer service using all available methods, several times each. The responses were good, not great. Customer service reps are available 24/7/365 via phone, email and ground mail. The live chat seems only to be available during extended business hours.
Conclusion: If a player loves slots, VideoSlots is worth all due consideration. Where else is a player going to get access to over 1,600 slots in one place? With that said, anyone who joins this site needs to be aware of its past issues. If they have the stomach for slow payouts and slow responses from customer service, then this could be a perfect place to enjoy a little online gambling.