About the Red Queen Casino
Red Queen Casino is still a relative newcomer in the online gaming world. The brand was established as recently as 2014. However, the online casino has made a splash thanks to the quality gaming experience they offer. Despite being a new brand, the company behind the magic is well established and respected.The online casino is part of Easi Games, formerly known as Chase Racing. This company has been in operation since the early days of online casinos. Formed in 1994, this company operated online sportsbooks and betting shops. They’re also known for developing 1x2Gaming, a renowned software company.
The company’s background enables the newly-formed casino to flourish. This new casino operates under a UK license, which is highly regulated. With the company’s rich history and strict regulation, players can expect a high-quality gaming experience. The web-based casino offers a slew of games from top developers. They’re all found on an intuitive web platform cleverly designed with visuals that pay homage to the Queen of Hearts.
When You Visit the Site
This online casino is refined and polished. Instead of flashy graphics that create a gaudy and overwhelming look, Red Queen Casino has a sense of sophistication and regalness. It’s relatively straightforward regarding layout, but this simplicity benefits player. The user interface is very easy to navigate. There’s no worry about getting lost or having a hard time finding a particular game. Everything is laid out and prominently displayed to make navigation a cinch.
Right to the casino’s name, the website is clad in rich tones of red. Upon visiting the site, the first thing that gamers will see is a large scrolling banner positioned in the center of the page. This banner includes stunning artwork of the Red Queen herself as well as information about the casino’s current promotions. A banner is placed on the top of the page to provide quick access to favorite links. These include customer support lines and log in links. Additional links located on a smaller banner will bring gamers to specific areas of the website. There, they can learn about promotions, banking, the loyalty club, and games.
Extensive graphical links make up a vertical banner on the left side. This banner follows players as they scroll down the page. These four links will take players directly to the corresponding games. The four image links represent slot games, table games, live games, and all games. Within these links, potential members can browse through the large selection of over 200 games to see what the casino has to offer.
Deposit Bonus & Free Spins at Red Queen Casino
One thing that makes Red Queen Casino stand out from the competition is their bonuses. While most casinos offer a single welcome bonus, Red Queen offers three. They operate very similarly to other standard bonuses. However, the casino offers separate bonuses with the first three deposits.
The first bonus comes with the very first deposit. Players can get a 150% match bonus up to £150. This means that new members will get 150% back of their initial deposit. This applies to deposits between £10 – £100. As an example, a deposit of £100 will result in a bonus of £150. In the end, players will have £250 to start playing.
A secondary welcome bonus is applied to the second deposit. It’s a 100% match bonus up to £200. Players can deposit up to £200 to double their money and have £400 to start making bets. The final bonus is applied to the third deposit. It’s a 50% match bonus up to £250. With a large deposit of £500, players will receive £250 for a total of £750. Of course, all of these bonuses come with specific wagering requirements. However, these bonuses are very lucrative and provide a unique competitive edge for Red Queen Casino.
In addition to their fantastic welcome bonuses, the casino has a loyalty club that rewards returning players. These bonuses are paid as points. These points can be collected over time for eventual redemption. For every £10 that’s wagered, players will earn 1 point. Extra points are also rewarded based on how much a player receives during the month. Therefore, members can receive bonuses the more they play and wager.
Non-Deposit Bonus & Free Spins at Red Queen Casino
Players today are constantly on the move, so many online casinos have adapted their service for compatibility on the go. Red Queen Casino is no different. They’ve created a complementary mobile casino that’s accessible on basically any mobile device. It’s not an application that needs to be downloaded or updated. Instead, it’s a mobile web portal that connects to the service via a web browser. This is great for increased compatibility. Players with any modern smartphone or tablet can gain access.
The mobile version is rich and full-featured. It doesn’t contain every single game that the full website does. However, it contains well over 50 popular games and counting. The interface is as beautiful and easy to navigate as the full website. An intuitive touch menu is located towards the top of the mobile page, and grants access to the library of games, account information, and much more. The included games are from popular developers like 1x2Gaming, Nyx Interactive, and Playson. They’re enhanced to work on mobile touch screens. They look bright, vibrant, and beautiful. Members can take advantage of this mobile version of the casino and game anywhere they please.
Red Queen Casino, like all online casinos, place wagering requirements on their bonuses. This helps to even out the playing field and make the environment fair. Essentially, wagering requirements are limitations placed onto the bonuses to prevent players from walking away with the bonus. It helps establish and maintain the house edge that the casino has. Casino members must play through the bonus and deposit a certain number of times before they can make a withdrawal. Red Queen is very transparent about their wagering requirements. They are found within the terms and conditions of each bonus and are clearly explained for players that are unfamiliar with the concept. It’s important for gamers to read these before accepting a bonus to avoid any potential issues.
The no-deposit bonus of £10 has a unique requirement. It’s only valid for seven days, so players must fulfill the following requirement before that to keep their winnings. It has a wagering requirement of 75x. Players must wager 75x the £10 before making a withdrawal. Furthermore, there’s a maximum withdrawal limit of £200. Anything above this will be removed from the player’s account.
The three welcome deposit bonuses are also subject to wagering requirements. Each of them must be claimed within 28 days of creating the account. The first match bonus of 150% has a wagering requirement of 30x. This applies to both the deposit and bonus. Therefore, a maximum bonus of £150 with the initial deposit of £100 will require a stake equivalent to 30x the total, or £7,500. The second bonus has a requirement of 25x while the third has a requirement of 20x.
Deposits & Withdrawal
Red Queen Casino accepts some different methods for deposits and withdrawals. Every transaction is handled in the banking section of the website. Members can rest assured that information is handled securely and safely. Modern debit and credit cards like Visa and Mastercard are accepted. The same goes for NETeller and Skrill. There’s a minimum deposit amount of £10. Red Queen also covers all fees.
When it comes to withdrawals, Red Queen is one of the best. Their history with betting has made them very proficient with processing. While other casinos make you wait for up to 5 days for processing, Red Queen Casino handles them in as little as 24 hours. With that being said, this only applies to business days. There are no withdrawals processed during the weekend. Of course, members will need to verify their account before making a withdrawal. The casino offers some different methods to complete the process. In most cases, it can be finished in as little as an hour.
Customer Support at the Casino
While Red Queen Casino has only been in operation for a few years, the company behind them has over two decades of experience. When it comes to customer service, the company is top-notch. They understand how to handle problems swiftly and efficiently. The customer support team is available via email, live chat, or telephone. These links are prominently displayed on the top of the website page for easy access.
The support team is very professional and courteous. However, they aren’t available around the clock. They run from 9 am to 5 pm UK time. This applies to the work week. The casino doesn’t offer live support during the weekend, though any emails are quickly responded to come Monday.
A FAQ section can be found on the website as well. Links are placed towards the bottom of the page. Within this section, players can find common questions and answers regarding technical issues, account problems, and a host of other topics. It’s a quick and easy way to troubleshoot potential problems quickly without contacting support.
Overall, Red Queen Casino provides a quality gaming experience. Their years of experience is quite evident in the website’s design, customer service, and intuitive games. Whether players are gaming at their computer or on the go, Red Queen Casino is a great place to start.