About Queen Vegas Casino
The games in their massive library are all powered by some of the best big-name developers such as Microgaming, NextGen, and Net Entertainment. There is a lot of entertainment to be found whether playing for high-stakes or just going in for a bit of fun. Players certainly will not find themselves running out of things to do.
When you visit Queen Vegas Casino
As soon as we entered the website, Queen Vegas instantly lured us in by living up to its title. A large graphic of Queen Vegas herself, Mary Chip, stands tall on the front page. Her outfit, the chips and dominos, all give that feeling of a Las Vegas casino. It’s an interesting theme that adds another layer of fun to it all.
The site is rather simple to navigate around. Language and currency choices, as well as login and sign up buttons, are large and right at the top. Also, their current bonuses are shown as well. New players can easily follow along the tabs while scrolling down the front page. The website also clearly indicates all of its software providers and their games that can be played directly in a browser to instantly play. There is also the option to download additional software, if desired, to play on right on a desktop.
Scrolling even further down the page revealed several icons that linked to a large variety of games all separated under their corresponding categories. They have categories for Slots, Video Poker, Roulette Games, Card Games, and a Live Casino. There is also an additional tab, Other Games, that will take you to games that do not necessarily fit under the previous categories.
Queen Vegas boats hundreds of games made by over a dozen different providers, all of which have proven themselves in the online gambling community. They have all the traditional games players will love such as roulette and slot games. Fans of blackjack can find numerous of exciting options to choose from which includes both Classic and European versions of the game. There is even a Live Casino option that players can dip into. It can give off that rush felt when playing in Vegas all without having to actually travel to Sin City.
Deposit Bonus & Free Spins at Queen Vegas Casino
Queen Vegas offers players a pretty good deposit bonus. On the first, initial deposit, players are given a 100% bonus of up to €100 as well as 25 free spins. There is even a second deposit bonus that increases from the first promotional offer. On that second deposit, players can acquire a 50% bonus that can equal up to €150. Just like with the first deposit bonus, free spins are added to the second, 50 in total.
The free spins given in both of these bonuses have to be used up before players can touch the deposits. Also, in order to qualify for these deposit bonuses in the first place, players must meet the minimum requirement of depositing away €20 (or the equivalent in other currencies).
Non Deposit Bonus & Free Spins at Queen Vegas
Depositing money isn’t necessarily the only way players can receive bonuses or promotional treats. Queen Vegas has Daily Picks that gives new rewards each day, so it’s beneficial to login every now and again to keep a watch on that. Some of the offers include free spins, mega spins, and even a combo and doubling of other offers. There’s also a good VIP program set up that rewards players. For example, free bonuses are handed just by moving up through the VIP levels.
When it comes to these types of bonuses, however, the maximum amount that players can win/withdraw is €100 or double the amount of the bonus. Also, players should know that in order to be eligible for the no deposit bonus/free spins rewards, an email address must be validated.
Queen Vegas Casino in Mobile
Casinos have not only evolved to the Internet, but they also expanded to handheld devices. Electronics beyond desktops and laptops are ever-growing in our generation, so it is no surprise that sites choose to reach out to that market as well. Queen Vegas smartly added mobile support. Everything that is offered on the website like the games, payment methods, etc., are available in the mobile view. It supports all screen resolutions from Smartphones to tablets. This is a feature we’re always in support of as it allows players to login from many places with Wi-Fi without having to sit at home at a computer desk.
Queen Vegas makes it easy for customers to figure out the wagering requirements. It’s a simple transparency that goes a long way in terms of how the company treats and respects its players. Typically, before making a withdrawal, it is asked that players wager 30 times the amount of a deposit bonus. For bonuses without a deposit, the wager is 60 times the amount.
If players don’t consume a bonus within 30 days, and the wagering requirements were either met or lost, the bonus or whatever amount left from the bonus is canceled out alongside any winnings found in the account. For the free bonuses (e.g. non-deposit), Queen Vegas gives players 24 hours to meet the wagering requirements before the bonus and winnings are canceled. Further details about the wagering requirements can be found in the Bonus Policy and Terms and Conditions pages on the Queen Vegas website.
Deposits & Withdrawals
Similar with just about everything else with Queen Vegas, depositing and withdrawing money is made simple and safe. They accept all major payment methods such as credit/debit cards in addition to other e-payment options such as Neteller and Skrill. All players have to do is check out the Cashier section to see which options are available in their specific country.
Queen Vegas has a secure system in place when it comes to making withdrawals. For the first withdrawal, they will always ask for standard verification documents to ensure customers are fully protected from any fraud attempts. Getting the money is pretty quick too. As long as players have required the necessary information, withdrawals should be processed within 24 hours. Also, withdrawals are only via the payment method put in place when depositing (unless said deposit method does not accept withdrawals).
There is a set limit on how much players can withdraw, however. Every 30 days, players can cash out a maximum of €10,000. Also, €5,000 is the maximum amount players can request in a single transaction. For more specific details, players only need to look at the Withdraw section when viewing the Cashier.
Customer Support at Queen Vegas Casino
Queen Vegas has customer support available for players 24/7. There are, however, only two ways to reach them: email or telephone. They have support for all languages offered on the site, but they do mention that 24/7 support may not be available in all the languages. Because of that, they do suggest sending questions in English if at all possible to receive an immediate reply.
Their support team is knowledgeable and efficient, which does indicate that Queen Vegas certainly wants to keep its customers as happy as possible, and have them enjoying the hundreds upon hundreds of games offered without complication. Also, this support staff is the only ones that can see personal information thanks to the SSL encryption on the site. It’s a nice layer of security that should make any player feel more at ease communicating with them no matter what the topic is.