About Karamba Casino
When it comes to online gambling, few casinos have been around for as long as Karamba Casino. The company was founded all the way back in 2005 when fully legal online gambling efforts were just getting underway throughout Europe and in many other countries around the world. The casino is dually licensed in both Malta and the United Kingdom, which means it’s one of the few casino operators that can offer online games to virtually all of Europe and most of Asia. Customers will also enjoy being able to deposit in both British pounds and euros, based on their location and the financial institution they use.Though Karamba Casino is one of the oldest online gaming houses available to international gamblers, the company is not as well-known as some of the bigger names in the industry. Indeed, the company only recently began advertising on Scandinavian television to start up its marketing and advertising efforts amid increased competition. Despite its lack of name recognition, however, the casino is a strong option for many players.
Karamba has decided that virtual slot games are its “niche” in the world of online gambling. To that end, the company’s slot games come from some of the largest names in video gaming, like Net Entertainment. Hundreds of slot machines are available to gamers through the virtual casino, as well as some less conventional games and a limited selection of live table games. With a fully secure operation, backed by SSL technology and a highly redundant, cloud-based backend, Karamba Casino also meets all security standards and best practices outlined in the online gaming rules of regulatory bodies in the UK and Malta. That should give gamers a great deal of peace of mind as they make their deposits and place their first bets.
When Visiting Karamba
The Karamba Casino website could best be described as “minimalist.” Unlike some casinos, which have flashy designs and are heavy on rich, graphical elements, the Karamba Casino website makes ample use of white space. This makes it easier for gamers to choose the game they like, focus online on that gaming experience and cut out the “noise” that often filters in at other online casinos. The gaming experience is, therefore, easier, more simplistic, and more enjoyable, and allows customers to feel the pure excitement that they enjoy at offline casinos.Karamba Casino has decided that its primary niche is in offering the largest selection of online slots among its competitors. The company features the most popular slot machines from the biggest names in the industry, including Amaya, Cryptologic, NeoGames, and Net Entertainment. Net Entertainment itself is considered to be the single best creator of online slot machines, with rich and immersive visual experiences that produce excitement and have some of the most engaging bonus games on the market.
Customers will find Net Entertainment’s most popular option at Karamba Casino, including Gonzo’s Quest and Hook’s Heroes. One area where Karamba has room for improvement is in its selection of progressive jackpot reels. There aren’t many progressive jackpots in play at this casino, which means the opportunity for mega-jackpots is limited.
In addition to its vast selection of online slots, Karamba Casino features a small selection of live table games that mirror those found in conventional casinos. Customers who enjoy poker, blackjack, and Let It Ride, will be able to bet in real time at this casino. Other table games, like roulette and keno, are also available in both live and video-reel varieties.
Deposit Bonus & Free Spins at Karamba Casino
Non-Deposit Bonus & Free Spins at Karamba
The Casino in Mobile
Mobile gambling is an area of continued growth, and it’s one that Karamba Casino hasn’t fully taken advantage of just yet. The casino offers a mobile experience via a separate, mobile-friendly website that is accessible on any Windows, Android or iOS mobile phone or tablet. This is a good start. Gamers might want to keep in mind, however, that the casino does not offer the full selection of its digital slots to customers who are using the mobile website. Instead, a limited selection of the most popular slots, live games, and table games, is offered to customers who are using a handheld device.The reason for this restriction is purely technological: Some slot machines are only built using Flash technology, which isn’t compatible with most current smartphones and is often considered insecure on mobile platforms. For this reason, it’s smart of Karamba to limit the availability of its Flash-based slots to desktop browsers for the time being.
Almost every casino that offers a deposit bonus also requires that customers wager a certain amount of money before they can cash out their overall balance. At Karamba Casino, a 35x wagering requirement is in place. This means that customers must bet 35 x the amount of a bonus deposit to be eligible to withdraw their funds. A $100 bonus, for instance, would require placing bets up to $3,500 before cashing out. This is among the highest wagering requirements in Europe and, though it is permitted by regulators, some customers might find it hard to meet the 35x threshold when wagering at the company’s virtual slots.It’s worth noting that not all bonuses require customers to meet or exceed a wagering threshold when depositing or withdrawing funds. Indeed, Karamba Casino’s free spin bonuses, which are almost always available throughout the year, are not held to the wagering requirement. Since there is no exchange of cash involved, customers who take advantage of free bonus spins can keep and cash out any winnings that might result. This is an important difference to consider when evaluating the casino’s various bonus offers during the deposit process.
Deposits & Withdrawal
Timely deposits and withdrawals are key to the online gaming experience. Karamba Casino has one of the most flexible payment systems in the online gambling industry, accepting everything from credit cards and bank accounts to deposits from online payment services. Currently, the casino allows customers to deposit and withdraw their account’s funds using the following service. Each service also shows the amount of time it will take until funds are cleared and ready to be played:
- Visa (Instant Transfer)
- MasterCard (Instant Transfer)
- Skrill (Instant Transfer)
- Neteller (Instant Transfer)
- Entropay (Instant Transfer)
- ClickandBuy (Instant Transfer)
- Instadebit (Instant Transfer)
- Fast Bank Transfer (1-3 Day Transfer)
Each of the services listed above requires a minimum deposit amount of 15 euros. Withdrawals must be between 15 euros and 10,500 euros. Every payment method withdraws a customer’s funds back into their bank account following a waiting period of between one and two days, except for bank transfers. A bank transfer can take up to five days to fully process a withdrawal of winnings.
Customer Support at The Casino
One of the biggest areas for improvement at Karamba Casino is the company’s commitment to customer support. Most of the world’s successful online casinos feature a 24-hour support option, typically through a live chat service, that allows customers to instantly connect with a representative who will handle billing, gaming, and technical questions urgently. That’s not the case at Karamba Casino, however. The casino’s online chat operation is frequently unavailable throughout the day and night, based on the office hours of an outsourced chat operator. This can leave customers feeling as if they have no way to solve common problems.While most companies back up round-the-clock live chat services with a fully functioning international hotline, Karamba Casino’s phone-based support service is also quite limited in its hours of operation. Customers may find that this significantly reduces their ability to overcome technical hurdles and enjoy their experience at Karamba if they’re in dire need of support. A third option, support via email, is available, but responses can take between 24 and 48 hours to arrive. That could leave customers waiting days to finalise a deposit or play their favourite game. Once customers master the operating hours of these support operations, however, it should be smooth sailing when attempting to resolve a technical issue with the website.