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Grosvenor Casinos Review

€40

€20 welcome bonus (no dep req) + 100% up to €20 on FD

Percentage Payout: N/A

Minimum Deposit: €20

  • Website: www.grosvenorcasinos.com
  • Founded: 1970
  • Software: Playtech, NetEnt, Boss Media, Electracade, Ash Gaming, Cozy Games, Bally, IGT (WagerWorks), WMS (Williams Interactive), NextGen Gaming, Realistic Games, Blueprint Gaming, Endemol Games, Barcrest Games, Novomatic, Amaya (Chartwell), FremantleMedia, Probability, Core Gaming
  • Licensing: Alderney Gambling Control Commission, UK Gambling Commission
  • Affiliates:

Review of the Grosvenor Casino

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About

Grosvenor Casino is an online casino that was founded in 2007 by Rank Leisure Holdings Ltd. For those of you who are new to gambling in the UK, the Rank Group is the largest casino brand in all of the United Kingdom. Although the Grosvenor Casino specializes in online casino games, it also has an online sportsbook with live-betting software for those interested in wagering on sporting events.
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When Visiting the Grosvenor

When you arrive at the Grosvenor Casino, you will see the current 16 most popular games featured in the center of their homepage. We mentioned above that they have a sportsbook in addition to the casino, but it is clear upon visiting the website that their focus is on casino games. Of the seven interchanging ads on the homepage, all are advertising specific games on their website, with none of them advertising their sportsbook.The overwhelming majority of the more than 200 casino games offered at Grosvenor Casino are run by the Nevada-based software developing company, IGT. However, a small selection of their games use CryptoLogic, Electrade, Novomatic, and Barcrest technology.

One thing we no

ticed about the game selection is that there is a wide variety of games that differs from most typical online casinos. While many online casinos use IGT software, most do not have the classic video game arcade style games that Grosvenor Casino offers. Some example of these games are Bejeweled, Deal or No Deal, Jeopardy, Wheel of Fortune, and Super Monopoly Money.

The most played slots games on their website are Heroes of Spin, Dragon Born, Cleopatra PLUS, and River Queen. One thing you may notice playing at Grosvenor Casino is that their list of most popular games changes frequently. Much of this is due to slot machine games with progressive jackpots. As the jackpot size of a game goes up, it tends to rise in popularity. For example, Cleopatra PLUS has a jackpot of roughly 45,000 euros right now, and it will likely continue to be one of the most popular games on the website until the jackpot is won.

Grosvenor Casino has online poker software that allows players to compete against one another in daily tournaments. The software only runs on Windows-based computers, meaning MAC users will have to look somewhere else to play online poker against other live players. As a bonus for new players, all new players who make their first deposit of 25 euros on the poker software will receive a free 75 euros to play poker with. Once the wagering requirement has been met, the bonus money can then be either withdrawn or transferred to the regular casino to play with. For high stakes players, Grosvenor Casino will give a 200 percent bonus, up to 700 euros, for players who make their first poker deposit of more than 25 euros. This bonus should occur automatically upon first deposit, but customer support will gladly add the bonus to your account if it does not happen instantaneously, as happened with us.

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When wagering on casino games, players will receive “play points” for every bet made. The higher the wager, the more play points earned. Eventually, these play points can be used to turn into cash or prizes. Some of the prizes include designer sunglasses, luxury hotel stays, televisions, and flying lessons. Player points can also be earned and used at any one of the casinos owned by the Rank Group in the UK. Every week, Grosvenor Casino chooses two new games to be selected as their “games of the week”. Players who play the games of the week receive double the play points for all wagers made on those games during the week. Anyone who earns 8,000 or more play points during a 12 month period will automatically become a gold member and receive a play points gold card. The gold card entitles players to exclusive bonuses, access to deals at the local casinos, and a special birthday bonus offer.

The Grosvenor Casino sportsbook is surprisingly large. Given that the website appears to be much more focused on casino games, we were rather shocked to see the vast amount of events covered in the Grosvenor Casino sportsbook. More than 40,000 sporting events around the world can be bet on in their sportsbook. This includes both events that have not yet begun as well as events that have already started, but no finished. For events that have already begun, wagers can be made using Grosvenor’s live betting software until the end of the event. Unlike Grosvenor’s poker, the sportsbook does not require any additional downloads and is played on the same website as the casino games. This makes transferring money between your sportsbook account and casino gaming account nearly instant.

After reviewing the entire website, we were most impressed with the live casino at Grosvenor. The live casino allows for players to play card games with actual dealers through a video stream. The two most popular live casino games on the site are blackjack and roulette. We found it much more comforting to play both blackjack and roulette with a live dealer than it was to rely on casino software in those games of chance

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Deposit Bonus and Free Spins at Grosvenor Casinos

Grosvenor Casino offers a 100 percent match bonus on all first deposits for up to 20 euros. There is no promo code that needs to be entered to receive this bonus. It will automatically be added to your balance upon making your first deposit.

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Non-Deposit Bonus and Free Spins at Grosvenor

Grosvenor Casino offers one non-deposit bonus of 20 euros for players who have previously visited one of their local casinos in the UK. By sending customer support proof of your visit to one of the Rank Group owned casinos, you can receive this bonus without making a single deposit on the site.
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The Grosvenor Casino in Mobile

Grosvenor Casino has a very user-friendly mobile casino for those who like to play on the go. Although the live-dealer feature is not yet active on the mobile website, nearly all of the 125 other casino games can be played on a mobile device. We found no delay or lagging issues when playing with the mobile software versus the standard software. In addition to the mobile website, those with Apple devices, such as a MAC, iPad, or iPhone, can download the Grosvenor Casino app right from the Apple App Store. The Grosvenor Casino app has received an average rating of 4.5/5 stars from the more than 2,000 users who have reviewed their app. The only requirements to download their app is that the player’s device must be using iOS 8.0 or a later version, and be at least 17 years old.
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Wagering Requirement

Like almost every single online casino out there, there is a wagering requirement for customers who are gambling with active bonuses. This means that before a player can make a withdrawal from their account, they must meet the wagering requirement for whatever bonus they claimed. For bonuses that were claimed without making a deposit, the wagering requirement is one times the amount of the bonus. In contrast, when claiming a bonus when making a deposit, the wagering requirement before a withdrawal can be made is five times the bonus amount. Typically, no-deposit bonuses have much higher wagering requirements than deposit bonuses. Given that the Grosvenor Casino does not practice this industry norm, it can be expected that non-deposit bonuses are given out only on rare occasions.
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Deposits and Withdrawals

Grosvenor Casino has a large selection of options for depositing and withdrawing money to and from their online casino. For both depositing and withdrawing money, players may use bank wire transfers, credit cards, debit cards, Laser, Neteller, PayPal, Skrill, Ukash and Visa Electron. There is no minimum deposit amount when making a deposit through Ukash. All other options have either a five or ten euro minimum deposit amount, except for Delta credit cards which require a minimum deposit of 25 euros.When withdrawing money from your account, Delta also has a 25 euro minimum requirement. However, almost all other options have a minimum withdrawal requirement of just 10 euros. The only exception to the list is Skrill, which requires a minimum of 250 euros to make a withdrawal.

Both Skrill and Ukash have low maximum deposit limits of 5,000 euros. They also have low maximum withdrawal limits of 2,500 euros per transaction. On the other hand, credit cards, debit cards, Neteller, and bank wire transfers allow for up to 50,000 euros to be deposited in a single transaction. Those options allow for up to 100,000 euros to be withdrawn at a time from a player’s account.

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Customer Support at the Grosvenor Casino

We found the customer support at the Grosvenor Casino to be very easy to reach and quick to respond. We called their customer support line, which is open 18 hours per day, seven days per week, and asked a few basic questions about their website. Although we had an easy time in our experience dealing with customer service, it is a little bit puzzling that there is no 24 hour support for their online casino. They also do not have a live chat feature, which is what the majority of gamblers use to contact customer support at online casinos.
Grosvenor Casino

€20 welcome bonus (no dep req) + 100% up to €20 on FD

€40

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