InterCasino has a long, storied History. Back in 1996, the online gaming industry was finally taking root as online sports books rose in popularity. Back in the U.S. where online gaming was illegal, a professional gambler in Ohio had a vision of opening up his online sports book and the world’s first online casino. In the short term, Billy Scott had some success running his operations out of Antigua. Unfortunately, he ran into a mound of legal troubles after allowing U.S. citizens to frequent his website. As a result of these and other issues, he was forced to sell his operations, which he did to The Intertain Group in 1998.Within a short period, new ownership decided to drop the sports book and focus on running an online casino. Through the years, the Intertain Group has made other key acquisitions within the industry, including the purchase of industry software developers like Cryptologic/WagerLogic and Amaya/Chatwell. The result has been an efficient operation that has a lot of flexibility in the way it presents its product. The one issue that seems to be prevalent from a competitive standpoint is that the company’s allegiance to its software platform has caused them to minimise the use of other leading software providers like Microgaming, Net Entertainment and Playtech. That leaves its customers without access to some of the industry’s best online slots.
The InterCasino website is registered under the name Dumarca Gaming Ltd. This company is located in Malta, where it operates under regulations and licensing of the Malta Gaming Authority. Interestingly, there is no mention of licensing with the U.K. Gambling Commission, which means they aren’t able to legally provide services to players in the U.K.
When You Visit the Casino
Right away, it’s very clear that InterCasino is holding itself to be a rather upscale online casino. The overall motif focuses on elegance, though we would say they don’t do that particularly well. That’s not to say the site is unattractive; it’s just that it ends up coming off a bit sterile and boring. There isn’t an overriding theme or mascot.
As far as the layout is concerned, the website follows a standard design. The advertisements sit at the top of the page, followed by a short list of featured casino games with all of the reference information listed at the bottom of the page. The site is fairly easy to navigate, and it is clean and well-organized. There just isn’t any bells and whistles to give the overall website the pizzaz so many online gamblers have grown to like.
The guiding software platform has been provided internally through the combined efforts of Amaya and Cryptologic. While the website used to mandate the use of the website’s downloaded software, times have changed, and players can now access the site in instant play or Flash mode through the use of a standard web browser and mobile devices. To assure all gaming results occur on a random and fair basis, the software has been designed around an embedded random number generator. Based on jurisdictional requirements, the software and random number generator must be audited and tested on a periodic basis. This function has been handled through the internationally renowned auditing firm GLI. Based on the most recent audit, the site has been certified as fair and safe. Also, the website is being protected by the latest in the firewall and 128-bit SSL digital encryption technology, the same kind used by most banks.
Of course, online casinos are judged by the games it offers. Along with the company’s proprietary games provided within its software platform, they also integrate games from other third-party game providers like Aristocrat, Leander Games and Bally Technologies. They also provide access to a very short list of games from the aforementioned Microgaming and Net Entertainment. The games cross many of the industry’s primary gaming categories such as video poker, 3-reel classic slots, instant win scratch cards, multi-reel 3D video slots and table games such as Craps, Blackjack, multiple versions of roulette, baccarat and a small selection of table poker games. They also have a basic menu of live casino games such a live Blackjack, live Roulette and live Baccarat. Among the website’s most popular video slots are the following: Game of Thrones (from Quickfire (Microgaming), Big Bad Wolf, The Wild Chase, Seasons, Holmes and the Stolen Stones, Spin Party, Starburst (Net Entertainment) Fox Wins Again, Gothic, Bork the Berzerker, James Dean, Batman and Wonder Woman.
Deposit Bonus & Free Spins at Inter Casino
By merely signing up and logging in, players are given ten free spins to be used in a designated slot. Once they get the lay of the land, players are entitled to a 100% matching deposit bonus on their first deposit, up to a maximum of £300. Players also get 100 more free spins, allocated across five other designated slots. By industry standards, this would be considered a fairly generous offer. However, a rather restrictive wagering requirement dampens the enthusiasm a bit. More on that information is provided below. All bonus money must be wagered within the first seven days of receipt while the free spins will be allocated over the player’s first 12 days as a customer.
Non-Deposit Bonus & Free Spins at Inter Casino
While we found InterCasino’s general lack of other bonuses to be a bit perplexing, they do provide an archive that can be used to see they put intermittent offers out on a somewhat regular basis. Right now, the website is advertising its involvement in a Rock n’Roll slot promotion being sponsored by Net Entertainment. We also discovered that loyal players do get access to extra benefits like free spins and reload bonuses through the use of text and email advertising. Finally, InterCasino does have a VIP Club. Unfortunately, membership comes by invitation only. Once in, players get access to a personal account manager, cash rebates, exclusive invitations and drawing and reload bonus opportunities.
Inter Casino in Mobile
Even though InterCasino doesn’t advertise a dedicated mobile app, mobile device users should still be able to access the website through the use of the proper URL address and a standard web browser. We are concerned about the notion they don’t have a mobile app, nor do they mention anywhere on the site any information about the possibility of a mobile app at some point in the future. This is one of the biggest problems related to websites that choose to use proprietary software platforms.
As indicated above, InterCasino’s welcome aboard bonus comes with a rather restrictive wagering requirement. Before any bonus monies and associated winnings become eligible to be withdrawn, a player is required to wager the amount of the deposit plus bonus 25X. With a maximum deposit bonus of £300, the wagering requirement would be a monster £15,000 (£300 + £300 x 25 ). For the benefit of players who might not understand wagering requirements, the purpose of one is to make it as difficult as possible for players to turn cash bonuses into real cash that is eligible to withdraw from the casino. Based on industry standards, 20x the deposit and bonus would be the norm. That makes the wagering requirement on this sit’s welcome bonus casino-friendly.
Deposits & Withdrawals
Gone are the days when online casinos provided as many as 20-25 different banking options. In line with today’s norm, InterCasino offers about eight different options. They include Paysafecard, Bank wires, MasterCard, VISA, ecopay, PayPal, Neteller and Skrill. Withdrawals may be requested through most of these same options. In some cases, customers may be asked to present certain documentation to be used to verify personal information. For limits on deposits and withdrawals, customers should read the banking option FAQ section.
Customer Support at the Casino
By reputation, InterCasino has always had an exceptional customer service department. Based on our inquiries, we found no reason to refute that reputation. Unlike many sites, customer service representatives are truly available 24/7 via both email and a live chat function.
As the grandfather of online casinos, InterCasino has done an excellent job of staying relevant. It’s a shame they don’t offer more in the way of bonuses and more games from the industry’s top software developers, but perfection is simply unrealistic. Instead, this casino has done a great job servicing online casino players with exactly what it has always offered, a nice selection of games and great customer service.